POS software for cafés and coffee shops in Pakistan

A café's profit is in the cup, so measure the cup

Cafés in Islamabad, Lahore and Karachi have grown fast, and so have their costs. Imported beans, dairy and disposable cups have all gone up. A café owner who prices a latte by looking at the competitor across the road has no idea whether it makes Rs 400 or Rs 200 per cup. Recipes in ArfaPOS fix that by putting every ingredient and its cost on the screen.

Worked example: cost of one cappuccino

At a menu price of Rs 650, the dine-in cappuccino has a food cost of 32.3%. The takeaway version costs Rs 245, or 37.7%. That 5-point gap matters if half your sales are takeaway. You might decide to charge Rs 50 more for takeaway or to push a reusable cup offer. Either way, you are deciding with numbers. The recipe costing setup is what makes this possible.

Finding the missing milk

Say the café bought 30 litres of milk on Monday. The recipes say Monday's sales should have used 24 litres. Six litres are unaccounted for. Some of it is staff chai, some is spillage, some may be steaming too much milk for each cup. Once you see the gap every day, you can set a rule for staff tea and train baristas on the jug size. Six litres a day at Rs 220 is Rs 1,320 a day, or Rs 39,600 in a 30-day month.

Let the table order for itself

In a café, the second drink is where the margin is, and it is the order most often lost because nobody came to the table. With QR menu ordering, each table has its own printed QR card. Guests scan it with the phone camera, with no app to install, see the menu with photos, and send the order. It lands at the counter and on the kitchen screen with the table number attached. Your staff only carry the cups.

Bringing regulars back

A café lives on people who come three times a week. With loyalty points, each regular has a record tied to their phone number, and points can be earned and redeemed at the counter or online. You decide the rules. For example, if you give 10 points for every Rs 1,000 spent, a student who spends Rs 1,300 a week collects 130 points in 10 weeks, enough for a reward you choose.

WhatsApp bulk and template messages let you tell those regulars about a new seasonal drink. When the counter is quiet, the customer display plays your deals, such as an afternoon coffee and brownie combo.

Staff, shifts and the drawer

Cafés hire students for evening shifts, and staff change often. Role-based permissions mean a new barista can take orders and bill without seeing reports or changing prices, and fingerprint or PIN login shows who was on the till. Small cash payments, such as Rs 600 for ice or Rs 1,200 for a gas refill, are entered as expenses so the evening count matches. When the manager is away, the owner can check the day from the Admin Portal.

Which plan suits a café

Starter at Rs 4,999 a month covers fast billing, split payments, expenses, reports and offline mode for one admin and one cashier. Growth at Rs 9,999 adds loyalty, the kitchen display, inventory with recipes, WhatsApp receipts and FBR. Business at Rs 14,999 adds QR and tablet ordering, your own ordering website and reviews. The 7-day trial opens Business in full, so you can test QR ordering with real guests before you choose. To talk it through, use the get a quote form.